Marhaba! How can we help?

We're here for you. Help and advice for getting the most out of souqfort's products and services.

Quick Support Desk Link

Browse through our helpful Articles, Tutorials, and Resources:

Customers

All you need to know as a valued souqfort customer in one place.

Explore Customer's Knowledge Base  

Vendors

Everything you want to know from creating a store to selling on souqfort

Explore Vendor's Knowledge Base  

Most Common Questions

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How long does it takes for delivery?

souqfort has partnered with some of the top delivery providers to assure you fast and efficient delivery to your door step. We commit to deliver your products within 2-3 working days.

To learn more about our Shipping & Delivery, click here.

What payments do you accept?

You can choose from the following options to pay for your souqfort orders:

  1. Credit / Debit Cards (Visa and MasterCard)
  2. Cash on Delivery
  3. souqfort Wallet Credits

To learn more about payments, click here

Do you offer warranty on your products?

souqfort sells only brand new and genuine products.

The product will have its own 1 Year warranty as detailed by the vendors on the product description.

Can i sell products on souqfort?

souqfort welcomes all the UAE registered sellers and distributors to be a part of our Vendor’s Hub.

What makes souqfort unique from other marketplaces is that we are building a community for the vendors to interact with their customers and buyers through the hub. It makes us a social marketplace!

To learn more about becoming a part of Vendor’s Hub, click here

Still Have Questions? We can help!

Contact us and we’ll get back to you as soon as possible.